Course curriculum

  • 1

    Welcome

    • What We Will Cover

    • Module Objectives

    • Nuts & Bolts
  • 2

    The Four Levels of Engagement

    • Assignment

    • What to Expect at Each Engagement Level

    • Test Your Knowledge Part 1

    • Test Your Knowledge Part 2
  • 3

    Financial Impact of Engagement

    • What Engagement Levels Cost Your Organization
  • 4

    Next Steps

    • Assignment: Assess Your Team

    • Assignment: Prep Your Team for Coaching

    • A Handy Reference Sheet

    • Final Thoughts
  • 5

    Before You Go

    • Spotting Levels of Engagement Summary and Handouts