Course curriculum
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1
Welcome
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What We Will Cover
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Module Objectives
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Nuts & Bolts
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2
The Four Levels of Engagement
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Assignment
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What to Expect at Each Engagement Level
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Test Your Knowledge Part 1
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Test Your Knowledge Part 2
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3
Financial Impact of Engagement
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What Engagement Levels Cost Your Organization
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4
Next Steps
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Assignment: Assess Your Team
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Assignment: Prep Your Team for Coaching
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A Handy Reference Sheet
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Final Thoughts
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5
Before You Go
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Spotting Levels of Engagement Summary and Handouts
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