Mastering the Stay Interview - BTL2
In this course, the leader will learn how to conduct stay interviews to re-engage staff and devise an individual retention plan.
Nuts and bolts of this unit
Definition and what it is designed to achieve
Setting the stage & Interview questions
Stay Interview Guide
Common Responses to Interview Questions
Assignment: What might make you uncomfortable in a stay interview?
Common Responses and Affirmations
Evaluate interviewing techniques
Difficult Situations & Possible Responses
Assignment: Do a stay interview with one of your staff
Share what you've learned