Course curriculum

  • 1

    Welcome To The Course!

    • Welcome

    • Nuts and bolts of this unit
  • 2

    What is a Stay Interview and How Does it Improve Retention?

    • Definition and what it is designed to achieve
  • 3

    Components of the Stay Interview

    • Setting the stage & interview questions

    • Stay interview guide
  • 4

    Common Responses During the Stay Interview with Leader Affirmations

    • Common responses to interview questions

    • Assignment: What might make you uncomfortable in a stay interview?

    • Common responses and affirmations
  • 5

    Watch a Stay Interview

    • Evaluate interviewing techniques
  • 6

    Prepare for Difficult Situations

    • Difficult situations

    • Difficult situations & possible responses
  • 7

    Conduct a Stay Interview

    • Assignment: Do a stay interview with one of your staff

    • Share what you've learned
  • 8

    Before You Go

    • Additional reading